Thanks Natalie... I suspect that price will be an issue for us. End of year - not much funds remaining.
On Tuesday, December 4, 2012 6:00:31 PM UTC-5, Stroud, Natalie K wrote: > > ** > > Analytics is a separate product – and I’ll warn you, the licensing is a > bit pricy. Analytics comes with the ITSM universe by default. If you > wanted to run reports that pull info from both ITSM and a custom Remedy > app, you’d need to customize the ITSM universe to include your custom > apps. If you truly didn’t need ITSM data for reports, then I expect you’d > need to build a separate universe and I have no idea how complicated a > procedure that might be. > > > > I would also recommend doing some research on what versions of AR System > Analytics can link to. I’m thinking that we’ve had to either upgrade our > Analytics in parallel with another upgrade we did (couldn’t say offhand > whether that was AR System or ITSM) or else delay upgrading Analytics in > order to ensure compatibility with our existing system. > > > > Good luck! > > > > *Natalie Stroud* > > SAIC @ Sandia National Laboratories > > ARS-ITSM Tester > > Albuquerque, NM USA > > nkst...@sandia.gov <javascript:> > > ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > ars...@arslist.org <javascript:>] *On Behalf Of *Elry > *Sent:* Tuesday, December 04, 2012 3:45 PM > *To:* ars...@arslist.org <javascript:> > *Subject:* [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web > Reports > > > > ** I have a client who would like to use Analytics with a custom > application and not the ITSM Suite. > > Should they contact the local Sales Rep for a price on Business Analytics, > or is this a product that comes with ARS. > > > > On Tuesday, December 4, 2012 5:28:42 PM UTC-5, Easter, David wrote: > > ** > > I suppose it could. It comes with a Business Objects universe tailored to > BMC Remedy applications but when you purchase the Premium upgrade (which is > required to integrate with the Mid-Tier anyway), you get the entitlements > to all the features within Business Objects Premium Enterprise. From there > you could create your own custom reports with AR System as the data source, > I’d expect. > > > > -David J. Easter > > Manager of Product Management, AR System > > BSM & Atrium Solutions Management > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Elry [mailto:elry...@gmail.com] > *Sent:* Tuesday, December 04, 2012 2:24 PM > *To:* ars...@googlegroups.com > *Cc:* ars...@arslist.org; ars...@arslist.org; Easter, David > *Subject:* Re: Using a BIRT Editor to Create or Modify Web Reports > > > > Hi David... > > *Can BMC Analytics be used with custom applications?* > > > > On Tuesday, December 4, 2012 11:35:22 AM UTC-5, Easter, David wrote: > > There are currently no short term plans to support later versions. > > I do not expect that later versions will work since the editor version is > limited by the version of the embedded engine. Later editors will > potentially insert constructs that are not recognized by the AR System web > reporting engine - thus later editors are not supported. > > If/when the version of the embedded engine is updated to a later version, > I expect that an equivalent version of the editor would be supported. > > If you have complicated reporting needs, BMC recommends considering the > BMC Analytics product - which is designed to fulfill the business needs of > customers with mature reporting requirements. > > > -David J. Easter > Manager of Product Management, AR System > BSM & Atrium Solutions Management > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [ > mailto:ars...@arslist.org] On Behalf Of Frank Caruso > Sent: Tuesday, December 04, 2012 7:57 AM > To: ars...@arslist.org > Subject: Re: Using a BIRT Editor to Create or Modify Web Reports > > Do you know if there are plans to support later versions? > > ITSM 764 sp2 > > I just tried 4.2.1 and was able to create a report using the AR System ODA > driver but it would not run from the Midtier. I received missing object > errors. > > Hay anyone else had luck using later versions? > > Thank you > > Frank > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
