Hi,
It appears the command to stop the service is fired on Linux/Solaris and with non root user. Please verify if the user has root privileges when issuing the start/stop command. HTH -- Regards, Arnab Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: [hidden email] <http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=node&node=7583733&i=0> || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs <http://twitter.com/#%21/vyomlabs> || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, December 05, 2012 4:47 AM To: arslist@ARSLIST.ORG Subject: arsystem stop ** Hi All, On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed The following processes could not be stopped and may need to be manually. ARS 7.6.04 SP3 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _____ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"