I'm not an OS administrator, but I would think in general a best practice would be to install as non-root, from a security perspective. But it's true that doing so requires a few extra steps for AR System, and I imagine also for ITSM.
David David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jayesh panchal Sent: Wednesday, December 05, 2012 8:25 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM install user account in Linux ** Hi, We have installed ITSM using root user because root user have all access permissions and there is no restriction for us from Linux Admin. We are not facing any problem. But You have to manually export or enter all export entry in .profile file in linux like LD_LIBRARY_PATH,ORACLE_HOME,TWO_TASK, etc. for Installation. To install as a non root user you have to follow some steps before installing as suggested in BMC docs. Regrads, Jayesh On Wed, Dec 5, 2012 at 9:26 AM, Hodgdon, Paul <paul.hodg...@unh.edu<mailto:paul.hodg...@unh.edu>> wrote: ** I was wondering if there is a best practice or pros/cons to which user you use in Linux to install the ITSM suite? Does anyone have any recommendations? IT Accounts & ITSM Enterprise Applications Manager University of New Hampshire Client Services Primary: (603) 862-2377<tel:%28603%29%20862-2377> Alternate: (603) 862-4242<tel:%28603%29%20862-4242> paul.hodg...@unh.edu<mailto:paul.hodg...@unh.edu> http://accounts.unh.edu<http://accounts.unh.edu/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"