BMC Remedy Change Management 7.6.04 User Guide 31-Jan-2011
PDF<http://documents.bmc.com/supportu/documents/43/86/174386/174386.pdf> Chapter 5, page 176: "The Collision Detection tool (under Advanced Functions in the left navigation pane) determines if there are other change requests scheduled to work on the same CI during the same scheduled time, and helps you manage and resolve these potentially harmful conflicting change requests. " -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mancinelli, Rossella Sent: Monday, December 10, 2012 12:42 PM To: [email protected] Subject: Basics of Collision Detection Tool config ** I was wondering if someone could steer me in the right direction to get a little background info. on how/where to configure the collision detection tool for Change Mgt. We're using ARS 7.6 Remedy on Demand. Thanks in advance. Regards, Rose Mancinelli, ITIL | IT Service Governance (ITSG) - Change Management | 3200 Highland Avenue, Downers Grove, IL 60515 | W: 630-737-3421 | [email protected]<mailto:[email protected]> | _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
