Kevin, Turn on API/Filter/SQL logging and perform the same steps, where does the server crash?...what is it doing at the time. What is the error in the arerror.log file?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Shaffer Sent: Wednesday, December 12, 2012 6:24 AM To: [email protected] Subject: Server Crashses When Deselect New User Must Change Password in the Enforcement Policy section. ** ARS 7.6.04 SP 4 Our server crashes if I try to deselect the New User Must Change Password in the Enforcement Policy section. Here are the steps taken. 1. Login to Remedy. 2. Click on AR System Administration > AR System Administration Console from the Home Page. 3. Click on System > General > Password Management Configuration 4. Deselect New User Must Change Password in the Enforcement Policy section. 5. Click Apply The server then crashes and I must restart the services. Has anyone else ran into this or have any ideas? This happens in our Prod and Development environments. Thanks Kevin _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
