Mark, Under the 'Other functions' nav area there is a 'Remove Login ID' button that may help you out.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Wednesday, December 12, 2012 11:40 AM To: [email protected] Subject: Remedy login ID in People record ** Hi All, When I created a People record I used the wrong login ID for a new user and need to correct this. The field in the People record is now read only. How do I correct this? Can I just go to the User form and update it there? Also when some leaves what is the best way to remove a People record when the they have an account? Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected] <mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
