The password is encryped in the config.properties (under \WEB-INF\classes) file 
and is called: arsystem.password

You can put a plain text password, login to config.jsp using this new password, 
and put in a new password from the config.jsp that will encrypt this back again.

There is the Remedy AR server password in the config.properties as well - so 
please make sure you update the correct one.

Hope this helps.

J

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Remedy Maniac
Sent: Thursday, December 13, 2012 9:25 AM
To: [email protected]
Subject: lost midtier admin password on ARS 6.03

hi list,

we have lost the admin password on the config.jsp page of the midtier 
for a ARS 6.0.3
Is there anybody out there who knows how to recover please?
Wasn't it in a config file soemwhere ? ... hmmm

rm

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