The password is encryped in the config.properties (under \WEB-INF\classes) file and is called: arsystem.password
You can put a plain text password, login to config.jsp using this new password, and put in a new password from the config.jsp that will encrypt this back again. There is the Remedy AR server password in the config.properties as well - so please make sure you update the correct one. Hope this helps. J -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy Maniac Sent: Thursday, December 13, 2012 9:25 AM To: [email protected] Subject: lost midtier admin password on ARS 6.03 hi list, we have lost the admin password on the config.jsp page of the midtier for a ARS 6.0.3 Is there anybody out there who knows how to recover please? Wasn't it in a config file soemwhere ? ... hmmm rm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

