I assume when the user Approve or Reject any Approval related request from Approval central it is throwing error for you.
Next Steps: 1. Can you open the Request example the Change Request from Change Management Console and try to approve and reject, do you get the same error? 2. If yes then can you submit a new CRQ and try to approve/reject the same from Approval central or from CRQ do get the error, if not then those old CRQ has been corrupted due to the above reason you stated. 3. You need to open the form AP:Detail and search for the Change Request with the Request ID (Please note Request ID is different for every Change ID, get the Request ID in the Status history) 4. Go ahead and hit Global Approve and save the form. Please Note: These steps are only when you are able to work on new approval records and facing problem on existing one or the old ones.. Hope this helps Kunal Thanks, Kunal. On Sat, Dec 15, 2012 at 4:31 AM, rajkiran Alle <[email protected]>wrote: > Hi everyone, > > Last day our windows servers got messed up where AR system is installed > and backed up fine. But in the midtier of Approval central we observed a > error "This action is not allowed on the selected requests, because the > related process is > inactive. (ARERR 46411)". > > When i saw Approval server guide for this error it says this error occurs > because of the 'Inactive state' in the 'AP:Process definition form but > actually when i check there it looks fine. Can you give me some ideas how > this error could be resolved. > > Thanks. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
