Yes, I see this RUN IF qualification:
(('Change Request Status' != 'DB.Change Request Status') OR ('Status Reason' !=
'DB.Status Reason') OR ('Change Timing' != 'DB.Change Timing') OR
('Timing_Reason' != 'DB.Timing_Reason') OR ('Change Type' != 'DB.Change Type'))
AND ('Approval Phase Name' != $NULL$) AND ('Active Approval' = $NULL$) AND
((('z1D_Integer04' > 3) AND ('z1D_Integer04' != 8) AND ('z1D_Integer04' != 9)
AND ('z1D_Integer04' != 12)) OR (('z1D_Integer05' > 3) AND ('z1D_Integer05' !=
8) AND ('z1D_Integer05' != 9) AND ('z1D_Integer05' != 12))) AND (('Scheduled
Start Date' = $NULL$) OR ('Scheduled End Date' = $NULL$)) AND ('Change Timing'
!= "Latent")
And this IF Action: Message - Error:
You must provide Scheduled Dates as the change will be moving past the Planning
in Progress State.
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS
Sent: Thursday, December 20, 2012 9:15 PM
To: [email protected]
Subject: Re: ITSM 7.6.4 SP 4 Extra Workflow
**
If I have this filter enabled and no approval mappings setup in my test system
then this will prevent the CRQ from leaving the Draft system. Do you have that
same issue?
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hullule, Kiran
Sent: Thursday, December 20, 2012 7:33 AM
To: [email protected]
Subject: Re: ITSM 7.6.4 SP 4 Extra Workflow
**
I don't think this is customized filter as I can see it on one of my out of the
box environment. So yes it's a part of product installation.
From: Action Request System discussion list(ARSList)
[mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of
Pargeter, Christie :CO IS
Sent: Thursday, December 20, 2012 8:44 PM
To: [email protected]<mailto:[email protected]>
Subject: ITSM 7.6.4 SP 4 Extra Workflow
**
Hi All - I have found a filter on my 7.6.4 system after upgrading from SP 2 to
SP 4 that BMC can't seem to find in there system. Could you please let me know
if you also have this filter?
CHG:CRQ:DetermineApprovalStateStart_CheckForSchdDateError2
Thank you!
Note: This is not the convention my company uses for the beginning of filter
names and it was created by my installer account not my account and I am the
only programmer here.
________________________________
Christie Pargeter
Legacy Health
IS - BI And Data Services
SR Technical Analyst
[email protected] <mailto:[email protected]>
1120 Building
tel: 503-415-5149
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