I would also check any workflow you have that might be sending the data from 
the dso form to other forms.  Turn on filter logging on the destination server.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Monday, January 07, 2013 6:46 AM
To: [email protected]
Subject: Re: DSO - not starting on an upgraded server

The FieldID error makes me think one of the DSO forms is incorrect.  Since you 
have never used them on the server go ahead and delete them and re-load them 

The default forms should be located in the "{Install Directory}/systemforms/en" 
directory   
   DistributedLogicalMapping.def   
   DistributedMapping.def   
   DistributedPending.def   
   DistributedPool.def

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Dave Barber
Sent: Monday, January 07, 2013 8:36 AM
To: [email protected]
Subject: DSO - not starting on an upgraded server

** All,

I have just upgraded one of our test environments, from 7.0.1 patch 012 to 
7.6.04 patch 004 - applications seem to be running fine, and for the most part 
external application interfaces seem to be working fine.  The exception is DSO 
- which we have never had to use on this specific box before today, but it will 
be required for end to end testing prior to upgrading the live system to 7.6.04.

FYI, the box is running Solaris 10, database is Oracle 10g (R2 iirc), running 
java version 1.5.something.  All server components are licensed.  When you 
restart the services, you get the following log entries :
DSO.LOG :

<DIST> Distributed Server Trace Log -- ON (AR Distributed Server 7.6.04 SP4 
201209051922)  (Fri Jan 04 2013 11:48:17.4774) <DIST> Initializing access to 
the AR System server <DIST> Locating mapping and pending forms <DIST>    
Mapping form -- Distributed Mapping <DIST>    Pending form -- Distributed 
Pending <DIST>    Distributed Pool form -- Distributed Pool <DIST>    Pending 
Errors form -- Distributed Pending Errors <DIST>    Distributed Server Logical 
Mapping Form -- Distributed Logical Mapping <DIST> Distributed Server Thread 
Manager Started.  (Fri Jan 04 2013 11:48:19.8486) <DIST>    If signal is 15: 
"AR System Distributed Server terminated by user or accidentally." (ARDSNOTE 
3000) <DIST>       11  (Fri Jan 04 2013 11:48:24.8640) <DIST>    ** ERROR ** AR 
System Distributed Server terminated -- fatal error encountered (ARDSERR 3001) 
<DIST> Distributed Server Trace Log -- OFF  (Fri Jan 04 2013 11:48:24.8669)
 
ARERROR.LOG :
 
Fri Jan  4 11:48:09 2013     11
Fri Jan  4 11:48:09 2013  Distrib : AR System Distributed Server terminated -- 
fatal error encountered (ARDSERR 3001) Fri Jan  4 11:48:12 2013  Distrib : 
Field ID specified does not exist in this form (ARWARN 51) Fri Jan  4 11:48:12 
2013  Distrib : Field ID specified does not exist in this form (ARWARN 51) Fri 
Jan  4 11:48:17 2013  Distrib : If signal is 15: "AR System Distributed Server 
terminated by user or accidentally." (ARDSNOTE 3000)


Signal 11 is a segmentation fault?  So possibly some issue with resources, 
memory?  The machine has 64gig ram, although that is shared as the server is 1 
of 5 zones on a big bit of Sun kit.

Any suggestions?

Ta :)

Dave Barber

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