To clarify, it was AR System version 7.5.00 where this occurred. This is confirmed in the compatibility matrix:
Known Issues for Remedy Applications and Products [...] 3. In AR System 7.5.00 and higher, unlimited flashboards no longer require an additional license add-on In versions prior to 7.5.00, Flashboards would work for up to 5 concurrent flashboards being displayed, but a license was required for unlimited usage. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Wednesday, January 09, 2013 11:23 AM To: arslist@ARSLIST.ORG Subject: Re: How do I check for a flashboard license? ** Richard, You didn't mention the version of the system you are using. As of about 7.0 of the product, Flashboards is simply a feature of the AR System and is not a separately licensed capability. My guess is that you acquired the system when it was a separately licensed piece and are remembering that. Today, it is not licensed so you will not find a "Flashboards" license in the system any more (as one is not needed). Now, if you are pre 7.0 (or whatever specific version it really was - but about this timeframe), then there will need to be a license. So, if 7.0 or later, your search will be in vain as there is no such license (and no need for one). I hope this helps, Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard....@bwc.state.oh.us Sent: Wednesday, January 09, 2013 11:18 AM To: arslist@ARSLIST.ORG Subject: How do I check for a flashboard license? ** I want to check to see if we have a flashboard license in use, but when I look at the add/remove license form it doesn't show any flashboard license. Is it listed somewhere else? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
