Thanks Joe that did the trick. What I don't understand is that I have made other changes and did not have to reload the cache. The changes just appeared. Any ideas why?
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Friday, January 18, 2013 3:01 PM To: [email protected] Subject: Re: Web Service question ** Mark, Amen to TGIF! I may go glacier climbing this weekend! Web services are serviced through the mid tier and require a reload of the mid-tier cache in order for the Mid-Tier to recognize that change. Joe ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Friday, January 18, 2013 12:45 PM To: [email protected]<mailto:[email protected]> Subject: Web Service question Hi All & TGIF, If I add a field on a form, and then add the field to the web service is the field immediately available for use? Or is it similar to email templates where the email engine only checks every 30 minutes for changes? If so what is the default interval? Any way to speed that up? ARS 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
