LOL :)
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Thursday, January 24, 2013 12:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: License question
**
Cool, come on down to San Diego. I'll buy you some beers and you can configure
our servers :)
On Thu, Jan 24, 2013 at 11:24 AM, Longwing, LJ CTR MDA/IC
<lj.longwing....@mda.mil> wrote:
Yes
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Thursday, January 24, 2013 12:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: License question
**
I don't see "Service Management Specialist" anywhere in the config.
Why does the configuration and legal license naming have to be so convoluted?
Is there anybody out there who has been able to take the documentation
that indicates your licensed capacity (sent when you purchase or renew support)
and then go configure an AR server with the appropriate number of licenses for
the various types?
Sorry for the mini rant but this is one area that has gotten worse over
the years. It seems we need to hire professional services just to map
legaleze/licenseze to how the server is configured.
Jason
On Wed, Jan 23, 2013 at 1:57 PM, Easter, David <david_eas...@bmc.com>
wrote:
The ITSM Suite user license bundle that you'd need is the
Service Management Specialist.
-David J. Easter
Manager of Product Management, AR System
BSM & Atrium Solutions Management
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action
expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software, Inc.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Wednesday, January 23, 2013 11:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: License question
Hi,
The task forms does not seem to be tagged with a licensed
application.
In other words, an AR User Fixed/Floating would be adequate.
Check with your sales rep what kind of license you should
actually order.
Probably a Specialist Fixed/Floating...
Best Regards - Misi, RRR AB, http://rrr.se
> I was wondering if anyone knew what type of license a user
would need if they
> were just working on modifying tasks in Task Management. I
see Task User
> doesn't have a license type required, but would they need to
have an AR User
> Floating/Fixed?
>
> [Description: Description: Description:
cid:image001.png@01CB1CFE.724B27B0]
> IT Accounts & ITSM Enterprise Applications Manager
> University of New Hampshire
> Client Services
> Primary: (603) 862-2377 <tel:%28603%29%20862-2377>
<tel:%28603%29%20862-2377>
> Alternate: (603) 862-4242 <tel:%28603%29%20862-4242>
<tel:%28603%29%20862-4242>
> paul.hodg...@unh.edu<mailto:paul.hodg...@unh.edu>
> http://accounts.unh.edu<http://accounts.unh.edu/>
>
>
>
_______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
_ARSlist: "Where the Answers Are" and have been for 20 years_
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
_ARSlist: "Where the Answers Are" and have been for 20 years_
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
