Hi,

 

There can be number of situations:

 

1.        

If the Data is accidentally deleted from AST:AssetPeople Form, just check
the forms BMC.CORE:BMC_BaseElement and BMC.CORE:BMC_Person_ and
AST:AssetJoinASTPeople if related data can be retrieved .

In case, the People-Asset details were already deployed, then we can get the
deleted data (Not all information but the deployed records) from these
forms.

Otherwise you have to collect foundation data spreadsheet to upload it
again.

There is a spreadsheet (Transactional-Asset.xls) in the Data Management Tool
that can be used to load Asset-People relationships if you are able to
recover the data as mentioned above.

 

2.        

If you have migrated people and CI from other server to current server, yes
you need to migrate data of this form also to retain relationships.

 

AST:AssetPeople holds records for relationship between CI and people in
Asset module.

If you have any people-CI relationship, you should see records in this form.
when you create relationship, record gets created in this form by workflow.



HTH

--

Regards,

Pabitra, Ganesh

 

Vyom Labs Pvt. Ltd.

BSM Solutions & Services || ITIL Consulting & Training

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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Koyb P. Liabt
Sent: Saturday, January 26, 2013 4:35 AM
To: arslist@ARSLIST.ORG
Subject: AST:AssetPeople

 

** 

Hi,

 

Entries from AST:AssetPeople are missing.

Do we have to reload spreadsheets?

Or is there a way through workflow to get this data populated?

Is there a way to automatically load this?

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