hi Abhijeet,

I am using DSO action in an escalation as I want to copy data to an archive 
server. And no not using private queue for DSO. 
If the escalation has more than 100K records to process via a DSO action I see 
the malloc error.

And by 1 go I mean without splitting data in smaller chunks by using run if 
qualifications.

Thanks,
Vikrant

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Gadgil, Abhijeet
Sent: Thursday, February 07, 2013 12:23 AM
To: [email protected]
Subject: Re: DSO and large number of records

Are you moving these after an update (modify) is done on each record?
Also what do you mean by one go?
For filter based actions (like the ones on which DSO would trigger) events 
would really be transactions being executed on a queue.
Are you using private queue for DSO?

Abhijeet


On 07-Feb-2013, at 12:16 AM, "Vikrant" <[email protected]> wrote:

> hi List,
> 
> I would like to know what is the max number of records anyone of you have 
> tried to move via DSO at one go. I have about 3 million records in one form 
> and I need to move it using DSO. Even with 100000 number of records I see the 
> malloc error on the server while the escalation tries to search for the 
> records that needs to be moved to pending form. 
> 
> The few config values that I can think of and have set as below:
> 
> 1) Max retrive in get list call = 5000
> 2) Max number of records for DSO to process = 5000
> 
> Is there anything else I need to check or do better?
> 
> How can i get rid of the Malloc failed error which I am guessing is due to 
> large number of records in the form.
> 
> We are on ARS 7.5 P4, ITSM 7.6 SRM 7.6 SLM 7.6 all on windows and SQL as 
> remote DB.
> 
> Any help is appreciated. 
> 
> Thanks,
> Vikrant
> 
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