Hi All, In the HPD:IncidentInterface_Create form OTB there is an attachment pool with one attachment field. This attachment field is listed in the Web Service, and the HPD:Worklog_Create filter. So OTB you can include one attachment with a web service request.
In the CHG:ChangeInterface_Create form OTB there is an attachment pool with one attachment field. However the attachment is not in the web service and not in the CHG:Worklog_Create filter. Is there a reason why this was not included in the ChangeInterface_Create? Did BMC miss this one, like they did with the Vendor Ticket Number field? Would it cause a problem if I added the attachment into the web service and the filter? ARS 7.04 SP3 ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
