This may be a dumb question that is very simple but I'll ask anyway. I'd like to create a link on the Incident/Change form that directly points to the selected Incident or Change. In other words, I can copy the URL from that link and use it to point others directly at the record. The use case is that we have a somewhat redundant CRQ system that needs to relate to Remedy tickets. We can put the CRQ or INC number in that system but it would be much simpler to have a direct link.
So, if I were to create something like that (only playing the role of a Remedy dev...er..hacker), what would you folks recommend? I was thinking of a character field that's a URL but I'm kinda lost on how to define the link. Thanks again, Ron _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
