Its pretty straight forward from what I recall and do not recall any do's and don'ts. But this was about 7 years ago on ARS 6.3.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mohamed Abdelaziz Sent: Thursday, February 07, 2013 11:27 PM To: [email protected] Subject: Incident Integration to Another Help Desk Using TIBCO Hi All, I am currently working to integrate Remedy Incident Management to a third party helpdesk tool using TIBCO and was wondering if anyone has done this before and can share any dos/don't and/or any gotchas that I need to be aware of. Thanks, Moe _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
