Why mess? It's just more complex ;) If you're thinking about "multi-tenancy within multi-tenacy", it's impossible without lots of customizations - very complex and system-wide customizations. It's easier to go with multi-tenancy. Ark
2013/2/12 R Johnston <[email protected]> > On one of my systems i have a scenario where different companies want > access to the system. The System does have multi-tenentcy in place (its > 7.6) but currently no use for it. > > Currently only one company in ARS is used for all tickets with many teams > having their own Support Groups that pass tickets around. The second > company would like to use the system as well and be able to pass tickets > from one company to the other - but i'm not allowed to let the companies > see each others tickets (except for what they pass around). Within one > company, can i limit someone to just seeing only what is assigned to their > group (and avoid the whole multiple company mess) or is multi-tenentcy the > way to go. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
