Hi Honduras,

Check Email Engine Error log form & Email Engine attachment form. How many
records you have in there? Enable API/SQL/Filter logging & perform a
search. It should give you some idea as where search is taking time.

HTH
~M

On Tue, Feb 12, 2013 at 10:26 AM, Walunjkar, Parshuram <
[email protected]> wrote:

> **
>
> Yes OOB 2 indexes are present.****
>
> Regarding search is slow can you please check API as well as SQL logs.****
>
> ****
>
> ** **
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.****
>
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Drew Shuller
> *Sent:* 11 February 2013 10:44
> *To:* [email protected]
> *Subject:* Email Messages Form Indexes?****
>
> ** **
>
> ** Good morning! Could anyone confirm what indexes are OOB on the Email
> Messages form?
>
> AR Server 7.5 Patch 008, MS SQL 2008 DB
>
> The first index contains 7 colums: Mailbox ID, Message Type, Priority,
> Send Message, Parse Message, Message ID and Execute/Send at. Is this OOB?
>
> The second index is one field, the Unique Identifier. The third one I just
> created with one field, Create Date.
>
> There are 3500 records in that form and an unqualified search is taking
> over 30 seconds. A search on create-date >= $DATE$ takes only slightly less
> time.
>
> Drew
> Honduras
> _ARSlist: "Where the Answers Are" and have been for 20 years_ ****
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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