Easy
In your Mid-Tier shared directory create a .jsp file (I call mine
get_user_info.jsp) that contains the following
function get_user_agent()
{
var return_value = "<%= request.getHeader("User-Agent") %>";
return (return_value)
}
In your WEB Footer of your form add the following
<SCRIPT src="/arsys/shared/get_user_info.jsp" language="JavaScript"></SCRIPT>
To populate in a field you run an active link with a RunProcess action. i.e.
to put into a field of "zTmpUserAgent" (536870923)
javascript:window.F(536870923).DoSet(get_user_agent());
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of William Rentfrow
Sent: Tuesday, February 19, 2013 4:16 PM
To: [email protected]
Subject: Computer User Agent?
**
Hi all -
We've had a request to allow approvals in CM 7.6.04 (same ARS version) via
mobile devices. All mobile devices we have can access our regular MT page but
we are probably going to provide a "light" version of Approval Central for
those users with a new URL.
We were also asked if we could capture statistics on the type of devices
-typically this would be the user agent of the remote device to the Web server.
I have NO idea if we can track that in Remedy - has anyone ever been able to
capture the device type automatically within Remedy from a MT? Is there some
way to do
William Rentfrow
[email protected]
Office: 715-204-3061
Cell: 715-398-5056
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