*** >From where we can find the CI recon ID ? any idea !
On Sun, Feb 24, 2013 at 2:09 PM, Tauf Chowdhury <[email protected]> wrote: > ** > Ramy, > Those fields are being validated against the CMDB. It is likely that > something like the reconciliation ID is different in your source > environment than your destination. I'm assuming you are relating CI's in > your template? You would need to update your template import file with the > correct service and CI recon ID from your target environment before doing > the import. > > Sent from my iPhone > > On Feb 24, 2013, at 3:00 AM, "Ramy S. Ayoub" <[email protected]> wrote: > > ** > After importing the templates there are errors in all the records > stating that the Service ReconID , CI ReconID , have invalid values it > seems that the new file has a problem with the data as well. > > do we missed any step before starting the Templates import ? > > 7.6.4 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Ramy Ayoub* Products and Service Delivery Business Process Automation Vodafone – Egypt Phone: +20100441441 Email: [email protected] Smart Village, Vodafone-Egypt C2 Building Cairo/Alex – Desert Road KM28, Smart Village _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

