***
>From where we can find the CI recon ID ? any idea !


On Sun, Feb 24, 2013 at 2:09 PM, Tauf Chowdhury <[email protected]> wrote:

> **
> Ramy,
> Those fields are being validated against the CMDB. It is likely that
> something like the reconciliation ID is different in your source
> environment than your destination. I'm assuming you are relating CI's in
> your template? You would need to update your template import file with the
> correct service and CI recon ID from your target environment before doing
> the import.
>
> Sent from my iPhone
>
> On Feb 24, 2013, at 3:00 AM, "Ramy S. Ayoub" <[email protected]> wrote:
>
>  **
>  After importing the templates there are errors in all the records
> stating that the Service ReconID , CI ReconID , have invalid values it
> seems that the new file has a problem with the data as well.
>
> do we missed any step before starting the Templates import ?
>
> 7.6.4
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 

*Ramy Ayoub*
Products and Service Delivery

Business Process Automation

Vodafone – Egypt

Phone: +20100441441
Email: [email protected]

Smart Village,

Vodafone-Egypt C2 Building
Cairo/Alex – Desert Road

KM28, Smart Village

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