HI,

I apologize  for any miscommunication on support of 1.7 with 7.6.04 unpatch
version but just wanted to make sure the message is clear We do support
Java 1.5+ and higher version with our 7.6.04 version and same is documented
in our compatibility matrix.

If something is not working for you in 7.6.04 unpatch version with any
specific java version, Please submit a ticket and we will look work on it.


Regards/Vaibhav




On Thu, Mar 7, 2013 at 4:49 PM, vaibhav wadekar
<[email protected]>wrote:

> With no service packs You can go upto java 1.6
>
> Regards/Vaibhav
>
>
>
>
> On Thursday, March 7, 2013, Hodgdon, Paul wrote:
>
>> **
>> I am confused.  Based on this 7.6.04 no SP looks like you can't go to
>> 1.7, but the compatibility matrix says 1.5+.  We don't have any service
>> packs installed.
>>
>>
>> On Mar 7, 2013, at 1:28 AM, "vaibhav wadekar" <[email protected]>
>> wrote:
>>
>>  ** Starting from 7.6.04 sp2, we have added support for java 1.7
>>
>>    Support to Oracle Java 7
>>
>> In Service Pack 2, Oracle® Java® version 7 support has been provided for
>> BMC Remedy AR System. You can install BMC Remedy AR System 7.6.04 SP2 on
>> the Java 7 platform.
>>
>>
>>
>> https://docs.bmc.com/docs/download/attachments/165478929/ARS_SP2TB_7604.pdf?version=1&modificationDate=1348213201000
>>
>>
>>  Hope this helps
>>
>> Regards/Vaibhav
>>
>> On Saturday, March 2, 2013, Ramy S. Ayoub wrote:
>>
>>> **
>>>
>>> Dears,
>>>
>>>
>>>
>>> What is the version compatibility with SP4 for Java , as we are facing
>>> issues with Email Eng
>>>
>>>
>>>
>>> OS windows ,
>>>
>>> --
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>    _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>> --
>> Sent from Gmail Mobile
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> --
> Sent from Gmail Mobile
>

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