Ramy, Did the service target attach? What information can you get from the ticket's log?
.: Mike T :. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramy S. Ayoub Sent: Friday, March 08, 2013 1:08 PM To: [email protected] Subject: Service Target not sending emails ** all, I have issue with SLM while the ticket breached with the condtions ('Urgency' = 1000) but the email not sending to the $Assignee Login ID$ ITSM 7.3 -- _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
