Error 38 happens when a filter is doing set fields $PROCESS$ and the process isn't returning a value.
I would hope in your import log there's some more information - like which filter is actually causing the problem. I imagine that the 7.1 import tool will give you the same problem. I have seen this issue occur when the number of processes running on a server has reached it's limit. (because the processes being run were not exiting cleanly. If there is no further message in the import log, I would try to run a small import the same way with server side logging turned on to track down the offending filter. For a large and regular batch job, I would re-qualify the filter so that my import could set a flag and disable it, then make handle whatever it was trying to accomplish in a bulk transaction after the batch was complete. On Mon, Mar 11, 2013 at 10:23 AM, Pruitt, Christopher (Bank of America Account) <christopher.pru...@hp.com> wrote: > ** > I was hoping someone can point me in the correct direction. > > We have several dozen scripts we run on our servers that do data imports > using the arimportcmd. We have been running these scripts, in some > capacity, for over 9+ years without issue. However, we upgraded one of our > servers to 7.6.04 and now everyone of these scripts fail to run using the > arimportcmd. > I have been digging through all the documentation I can for 7.6.04 and > have searched the BMC Knowledgebase, and even tried doing Google searches > trying to see why the arimportcmd just stopped working. > > The error we are seeing in the filter log is > **** Error while performing > filter action: Error 38 > > We format the arimportcmd as follows: passing in the variable values > > arimportcmd -r $RPC_NUMBER -x $SERVER_NAME -u $USER_NAME -p $PASSWORD -m > $MAPPING_FILE_NAME -d $MAPPING_DIR -o $LOAD_HOME/$FILE_TYPE/$DATA_FILE -l > $LOG_FILE_NAME > /dev/null 2>&1 > > > *Christopher Pruitt* > Business Consulting III > Remedy Developer > BMC Certified Administrator: BMC Remedy AR System 7.6.04 > *HP Enterprises Services > **christopher.pru...@hp.com > **www.hp.com* <http://www.hp.com/> > > > *Confidentiality Notice:* This message and any files transmitted with it > are intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, > and exempt from disclosure under applicable law. If you are not the > intended addressee for this e-mail, you are hereby notified that any > copying, distribution, or dissemination of this e-mail is strictly > prohibited. If you have received this e-mail in error, please immediately > destroy, erase, or discard this message. Please notify the sender > immediately by return e-mail if you have received this e-mail by mistake. > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
