DMT meaning the Data Management Tool?  That cannot be used to *change*
people's login names.  Create new users, yes.

You can update logins with the Data Wizard, but I don't think that was
introduced until 7.5.

The login name is referenced in countless places throughout the system.
 Making that update to all of your end users isn't a simple task.

If it's just for single sign-on, I'd look into aliasing rather than
updating all of the existing data.  (although there is still the issue of
the same login existing in multiple domains)

Thanks,
Steve



On Tue, Mar 19, 2013 at 4:42 AM, Suresh Loganathan <[email protected]>wrote:

> **
> Hi Team,
>
> At present, we are using ARS 7.1. We are not using the ITSM. As per our
> client scenario, they want to update the remedy login infront with his/her
> domain name. For Example : if the remedy login as test they want to change
> as domain\test.
>
> I hope, this will done by DMT. I have worked with 7.5 not 7.1 .
>
> My question is 7.1 version will work with DMT. can you please share your
> advise.
>
> Regards,
>
> Suresh Loganathan
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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