Hello Arpit, It looks like the error you receive is something like below +++ Windows could not start the BMC Remedy Action Request System *Servername* on local computer. For more information, review the system event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1064) +++
If that is the case, it appears you copied the db but did not apply the correct permissions to the DB once you had restored. A backup/restoration activity removes the permissions assigned to "ARAdmin" and these need to be restored before the ARServer process will be able to connect (as it uses the "ARAdmin" account to connect). Regards/Vaibhav On Thu, Mar 21, 2013 at 7:59 AM, Arpit Nigam <[email protected]> wrote: > ** > Hi Doug > > Thanks for your reply.Below are the details > > ARS 7.6.04 > > Windows :Windows Servers Service pack 2 > > Database : SQL Server 2008 r2 ( RTM ) > > Regards > > Arpit > > On Thu, Mar 21, 2013 at 8:17 PM, Tanner, Doug <[email protected] > > wrote: > >> ** >> >> How about some real details? Don’t be so lazy.**** >> >> ARS Version, Windows Version, Database, ETC.**** >> >> Doug **** >> >> ** ** >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Arpit Nigam >> *Sent:* Thursday, March 21, 2013 9:47 AM >> *To:* [email protected] >> *Subject:* Getting error 1064 while starting the server in windows >> environment**** >> >> ** ** >> >> ** **** >> >> Hi All**** >> >> **** >> >> I am getting the error as error 1064 while starting the ar server in >> windows environment.**** >> >> **** >> >> Pls help.**** >> >> **** >> >> Thanks**** >> >> **** >> >> Arpit**** >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ **** >> >> >> >> This email is subject to certain disclaimers, which may be reviewed via >> the following link. http://compass-usa.com/Pages/Disclaimer.aspx >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

