Thanks for your responses, actually I need the basic flow of the change management and service request management, dont confuse it by process flow. I mean the from which form values comes to which form, how approvals work etc.
On Thu, Mar 21, 2013 at 11:33 PM, Lisa Singh <[email protected]> wrote: > On 3/21/13, Pavan Agrawal <[email protected]> wrote: > > > > Can anybody please suggest me guide for BMC Remedy ITSM Change Management > > and SRM from very basic to advance > > > > In general or creating a change request using the service request module? > > Lisa > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

