Thanks for your responses, actually I need the basic flow of the change
management and service request management, dont confuse it by process flow.
I mean the from which form values comes to which form, how approvals work
etc.

On Thu, Mar 21, 2013 at 11:33 PM, Lisa Singh <[email protected]> wrote:

> On 3/21/13, Pavan Agrawal <[email protected]> wrote:
> >
> > Can anybody please suggest me guide for BMC Remedy ITSM Change Management
> > and SRM from very basic to advance
> >
>
> In general or creating a change request using the service request module?
>
> Lisa
>
>
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