Nathan,

This will help for that:
http://www.missingpiecessoftware.com/downloads/viewcategory/5-remedy-restore-tool

regards
Danny

> Thanks guys for the reply.
>
> Kiran,
> Is there a way to change server name references in db from old_server to
> new_server?
> Actually I don't have a lot of data, but wanted to setup DSO between 2
> servers and wanted to avoid time it takes to install all (CMDB, ITSM, SLM,
> KM etc).
>
> ~ Nathan
>
>
>
> On Fri, Apr 5, 2013 at 4:40 PM, Hullule, Kiran
> <[email protected]>wrote:
>
>> **
>>
>> In addition to the following info, there are also hardcode server name
>> references in remedy workflow objects (those are currently in your
>> database) you would also need to take care of them as well.****
>>
>> Better option would be:****
>>
>> ** **
>>
>> Export ARsystem tablespace with expdp or whatever you think is
>> better.****
>>
>> Restore that on proposed remedy database server****
>>
>> Run remedy installer pointing towards the newly restored database
>> server**
>> **
>>
>> Install rest of the application components one by one.****
>>
>> Whenever and wherever require remedy application installer will just lay
>> down the libraries and binaries instead of touching the actual database
>> objects, however this does not mean it won’t remove the hardcode
>> references
>> , installer will take care of that as well.****
>>
>> ** **
>>
>> This can be good approach in my opinion.****
>>
>> ** **
>>
>> ** **
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *laurent matheo
>> *Sent:* Friday, April 05, 2013 4:13 PM
>> *To:* [email protected]
>> *Subject:* Re: Replicating ARS Installation on Linux****
>>
>> ** **
>>
>> ** ****
>>
>> Hi :)
>>
>> I'm not sure it'll be that easy.
>>
>> You also have a "/etc/arsystem/servername/" folder with "armonitor.conf"
>> file for example.
>> Then when you install ARS there are some manual steps to be applied if
>> you
>> don't install on root, for example some files to be copied, declaring
>> RPC
>> ports in "/etc/rpc/", check the "installation guides" for a complete
>> list.
>> You also have a lot of places where the server name is written, in files
>> like ar.conf, all the "pluginsrv_config.xml" files, but also in database
>> and some forms (attached files, reports...).
>>
>> If you just copy the files like this I doubt you'll be able to just
>> start
>> ARS.
>>
>> As for tomcat I would go for a clean mid-tier installation, should take
>> minutes.****
>>
>>
>> On 05 Apr, 2013,at 11:36 AM, Nathan Brandt <[email protected]>
>> wrote:****
>>
>> ******
>>
>> Hello,****
>>
>> ** **
>>
>> I installed ARS 7.6.04 on a RHEL 5.3 on top of Oracle.****
>>
>> Tomcat was installed at /opt/apache and ARS (with all the applications)
>> was installed at /opt/bmc. I want to replicate this setup on a different
>> machine. Just wanted to know if following would work****
>>
>> ** **
>>
>> 1. Using expdp take dump of ARADMIN schema on existing machine****
>>
>> 2. tar zip /opt/bmc and /opt/apache folders on existing machine****
>>
>> 3. Install Oracle on another machine say machine2****
>>
>> 4. Using impdp restore ARADMIN schema on machine2****
>>
>> 5. restore folders /opt/bmc and /opt/apache on machine2****
>>
>> 6. Change ar.conf file to point to correct database****
>>
>> 7. Change license key****
>>
>> ** **
>>
>> Has anyone tried this approach?****
>>
>> ** **
>>
>> ~ Nathan****
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_****
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_ ****
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
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