You're right on all accounts, Joe, except that I'm not just opening a
window, I'm opening into a View Field.  None of the On-Load, On-Open,
On-Display ALs work.  And since the View Field is neither a Child or Parent,
the Send-Event run processes fail as well. Even with the "*" option.

 

I couldn't get the example from the manuals or help files to work either.
Does anyone know if this is fixed in v8?  My only option that I can see is
to Open stand-alone Window, but that isn't as controllable.

 

Anyone else?

 

r

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Friday, April 05, 2013 4:11 PM
To: [email protected]
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Is your trigger on window open or loaded? If you are using any default
values in your workflow, these are not loaded on window open, but on window
loaded. That could be one possible cause without knowing the flow of your
triggers and events you are working with when you open that form.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ray Palla
Sent: Friday, April 05, 2013 11:03 AM
To: [email protected]
Subject: On-Load Active Link in a view field Window, ITSM 7.6.04

 

TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?

r

 


Ray Palla
Sr. IT/Remedy Consultant 

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