Hi Raj , we have service request that our HR department create through SRM for the termination of an employee . The service request create multiple Work Orders for all the departments involved like ( IT , Security etc. ). I want to create a service target on the Work Orders that only start on the exit date . The service request could be created days in advance of the exit of the employee .
The Work Order field that contain the exit date is 'WO Type Field 07' and I want to start the measurement on this date/time. When I create the exit request with exit date in the future , the correct SLM get attached but never start .If I create an exit request on the same date as exit date the correct SLA get attached and the measurement start . Thanks Lieb. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Raj Sent: Thursday, April 17, 2008 1:28 AM To: [email protected] Subject: Re: SLA attached but do not want to start Hi, Lieb, Could you please explain me in details what issue you are facing, so that i will try to help you out to find the solution. Regards, Rajkumar Padole. On 4/16/2013 2:18 AM, Liebrecht Fick wrote: > Hi , I have SLM service target on Work Orders that do not want to start. > > Start When*: 'WO Type Field 07' <= $\TIMESTAMP$ > > Where WO Type Field 07 is a date/time field . > > Thanks > > Lieb. > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" This email and attachments are confidential and may be legally privileged or otherwise exempt from disclosure. If you are not the intended recipient, any unauthorised use, dissemination, distribution or reproduction of this message is strictly prohibited. If this e-mail is received in error, please delete immediately from your system along with any of its attachments. Neotel is a Level 3 BBBEE contributor. Empower Logic EE ________________________________ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
