ensure your sql db is listening on tcp ports...if it's a new install that may not be turned on, and Remedy requires it...if you can connect to the server via a native client on the server, you can run a netstat-a which would tell you what port your client is using to connect....
On Wed, Apr 24, 2013 at 5:47 AM, kathy davis <[email protected]> wrote: > ** > I know this is old technology, but I need to install Remedy 6.3 patch 20 > on a Windows 2003 server using a MS SQL 2000 Server SP4 database in > preparation for an upgrade. No matter what we do, we keep getting the > following error message on install: "Could not connect to MSSQL Server with > the values provided. Check that the MSSQL Server is running and that the > correct username and password to access the database has been given." > It appears that Remedy install does not recognize the sa login that is > created by the MS SQL 2000 Server SP4 install. We have tried the Window > Only authentication and dual authentication with SQL Server and Windows > authentication. We have created new users with full admin rights. We have > tried install using the administrator user. Because we don't complete the > install, there isn't a ar_install log to check. I have searched in the > ARSlist and other Microsoft forums without success. I would really > appreciate any help on this matter. > Thanks in advance. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
