Thank you! I glad to see I am not the only skeptical one. I don't see our organization having process or manpower to track the level of detail the demos show for quite some time (like maybe ever).
My other question is cost? It sounds expensive licensing wise. Jason On Thu, Apr 25, 2013 at 6:06 AM, Pierson, Shawn < [email protected]> wrote: > ** > > Good morning,**** > > ** ** > > Since BMC officially released the MyIT app, we’ve had some people asking > us about it internally. Have any of you implemented or evaluated it yet, > and can provide unofficial feedback to me? My initial perception is one of > skepticism. Their demos show a lot of information that seems like it would > be difficult to obtain, such as 3D renderings of your company’s offices > with printers displayed. Additionally, it seems extremely short sighted to > have only released the product on the Apple platform. However, it’s an > interesting concept and since I’m pushing to make user self-service one of > our primary focuses as an I.T. organization, a tool like this could be a > helpful part of that effort. If not, there’s always the possibility of > accessing SRM through a Citrix hosted version of Internet Explorer.**** > > ** ** > > Thanks,**** > > * * > > *Shawn Pierson * > > Remedy Developer | Energy Transfer**** > > ** ** > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
