Mahmoud, In best practice view, the prod cats are displayed in a pop up to gather info from a user. However, if you look at the form in dev studio or run a simple report, the fields are there. Same should be the case with Op cats.
Sent from my iPhone On Apr 28, 2013, at 5:16 AM, "Mahmoud Mahdy-Mohamed, Vodafone Egypt" < [email protected]> wrote: ** The problem is “product categorizations” in 7.6.04 in another form or popup so I’m asking and know well that I can change the property of the field to be “Required” however it can be done if I have the field in the same form. *From:* Action Request System discussion list(ARSList) [ mailto:[email protected] <[email protected]>] *On Behalf Of *Sanford, Claire *Sent:* Wednesday, April 24, 2013 6:34 PM *To:* [email protected] *Subject:* Re: mandatory product categorizations in 7.6.04 ** Mahmoud, Have you attended any kind of BMC Remedy training? Have you read the manuals? So many of your questions would be answered by doing one or both of the above. All you have to do is make the fields you want completed “required”. Claire *From:* Action Request System discussion list(ARSList) [ mailto:[email protected] <[email protected]>] *On Behalf Of *pallavi patwa *Sent:* Wednesday, April 24, 2013 8:49 AM *To:* [email protected] *Subject:* Re: mandatory product categorizations in 7.6.04 ** In ITSM Change Management , there are no admin configuration rules through which you can make product categorization mandatory while submitting Change Request . I thinks you need to go for customization for your requirement Regards, Pallavi On Wed, Apr 24, 2013 at 5:48 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt < [email protected]> wrote: ** Dears, Please help me to keep these categorizations in the change form itself while I’m creating a new change request. In other words, I’d like to enforce my users to enter these product categorizations while they are creating new change requests. *Thanks,* *Best Regards,* * * *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation* **Technology | Products & Services Delivery* *Phone:* +20(0)104999638 * Mail:* *[email protected]<[email protected]> * *From:* Mahmoud Mahdy-Mohamed, Vodafone Egypt *Sent:* Wednesday, April 24, 2013 9:48 AM *To:* [email protected] *Subject:* RE: product categorizations in 7.6.04 Yes, I know but I don’t want it as a link in the left side, I’d like to keep these categorizations in the change form itself while I’m creating a new change request. In other words, I’d like to enforce my users to enter these categorizations while they are creating new change request *From:* Action Request System discussion list(ARSList) [ mailto:[email protected] <[email protected]>] *On Behalf Of *andres tamayo *Sent:* Tuesday, April 23, 2013 6:16 PM *To:* [email protected] *Subject:* Re: product categorizations in 7.6.04 ** hi there assuming you're using the best practice form there is a link on section "links2 on left side menu, called "categorizations" 2013/4/23 Mahmoud Mahdy-Mohamed, Vodafone Egypt < [email protected]> ** Dears, Please, I need your support to help me to show “product categorizations” part when I create new “Change Request” in 7.6.04. *Thanks,* *Best Regards,* * * *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation* **Technology | Products & Services Delivery* *Phone:* +20(0)104999638 * Mail:* *[email protected]<[email protected]> * ************************************************************************************************************************* The content of this document is classified as Vodafone Egypt S.A.E. 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