That is sort of like how Chrome seems to work better than Internet Explorer 
with 7.6.4 (I haven't tried 8.x yet), but Internet Explorer is "supported" 
while Chrome is not.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of David Easter
Sent: Friday, May 03, 2013 10:41 AM
To: [email protected]
Subject: Re: Windows 8 and ITSM 8.1

**
You are absoultely correct.  There's "supported" and there's "it works".  Just 
pointing out that since it's not supported, development wouldn't have had it in 
their acceptance criteria and QA would not have tested the combination.

Didn't want folks to see something posted about the combo not working and 
interpret that as it not being a valid combination when on a supported 
environment.

Thanks,

-David J. Easter

From: arslist <[email protected]<mailto:[email protected]>>
To: [email protected]<mailto:[email protected]>
Sent: Friday, May 3, 2013 8:32 AM
Subject: Re: Windows 8 and ITSM 8.1

**
Thanks for the explanation, and yes only Server is supported, not that it has 
stopped us from running it on laptops since the 1990s, lol. Sort of like the 
unsupported utilities directory or modifying the .def files by hand.

Daniel

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of David Easter
Sent: May 3, 2013 11:26 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Windows 8 and ITSM 8.1

**
We probably need to go backwards in history a little bit to clarify the 
situation.

Back in the 6.x days, AR System came with a complimentary license for 
ServletExec to serve as the JSP engine when a customer was running IIS.  In the 
7.0.x timeframe, the OEM agreement with New Atlanta expired and as a continued 
convenience to customers, BMC began including Tomcat in the distribution to 
server as the JSP engine for IIS.  Tomcat could also be used a the JSP engine 
for Apache web server.

Tomcat can, of course, serve both functions on its own and this has become a 
popular installation choice - i.e. just using Tomcat.

So IIS is still supported as a web server with ServletExec or Tomcat behind it 
(as per the compatibility matrix), but those combinations are not occurring as 
often they were 5+ years ago.  Apache web server is also supported with Tomcat 
as the JSP, but that's rarely seen anymore.

Also, I do have to mention that AR System server is not supported on Windows 8 
- so perhaps that may be contributing to the issue you're seeing.  It's only 
officially supported on the Windows Server product editions.

Thanks,

-David J. Easter

From: arslist <[email protected]<mailto:[email protected]>>
To: [email protected]<mailto:[email protected]>
Sent: Tuesday, April 30, 2013 1:24 PM
Subject: Re: Windows 8 and ITSM 8.1

Please, be picky, we can handle the truth here, and I certainly prefer it.

So, we have one vote for, one vote against (that stuff is cached by IIS for
mid-tier if IIS is used).

Can someone break the tie? Preferably someone in the know. Where is the
David Easter replacement? (not that he can really be replaced but you know
what I mean)

Daniel

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of John Baker
Sent: April 30, 2013 3:09 PM
To: [email protected]<mailto:[email protected]>
Subject: Windows 8 and ITSM 8.1

I'm not trying to be picky, but IIS wasn't caching anything unless a module
or whatever was installed to do so. Everything went back to Tomcat.

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