This often happens to all the overlay forms(on which any custom field is added) after Upgrade. We do need to reconcile these forms by following way: 1. Create a copy of the current view by Duplicate view (Standard default) 2. Delete view overlay of the distorted view (After this you must see Original view of the form) 3. Save the form, Go to the Duplicate view we created in step 1. 4. Create the view overlay of the original view. 5. Add all the custom fields from duplicate view onto the original view and then save.
On Mon, May 6, 2013 at 7:37 PM, David Boylan <[email protected]> wrote: > Greetings, > > I know that Chrome is not supported but it is still heavily used and > works/worked fine. We've just upgraded to 8.1 and noticed that the > Customer/Summary/Notes area for an individual Incident no longer displays. > Change Management still works fine. > > Incident displayed in 7.6.04. Anyone know the reason? Any work arounds? > > Dave > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- Regards, Onkar Shinde Senior Software Engineer Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Telephone: +91-20-6632-1000 Mobile: +91-7709008719 Email: [email protected] Web: www.vyomlabs.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
