I assume you are using the AST forms (like AST:ComputerSystem).
Can you save the data in the underlying CMDB forms (like BMC.CORE:BMC_ComputerSystem)? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jared Jones Sent: 03 June 2013 18:26 To: [email protected] Subject: Re: Modifying Ci's in Asset Mgmt Console ** Hi Jared, When you say go back to blank, do you mean the field you're updating gets blanked out, or does the entire record get blanked out (i.e. like a save and then a new record comes up)? Might be a problem with how your precedences are set? On Mon, Jun 3, 2013 at 8:45 AM, Jared L. Dean <[email protected]> wrote: ** Hello, I'm working on importing CMDB data from 5 environments into one using the cmdb utility and AI. I have also created several data sets to import the data into so that I can run a recon and norm job before moving into the BMC.ASSET data set. The problem that I'm running into is that I'm unable to add data to CI's and successfully save them in those data sets that I created. I have the appropriate permissions, but when I hit save the fields go back to blank. Is there a permission that I may have missed or something I need to change on the data set permissions? Regards, Jared L. Dean ITC Service Management Change & Configuration Lead Accenture Federal Services _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
