Telalert got *very* expensive and full of unnecessary bells and whistles. (they bundle it with their own help desk software and do voice recognition if I remember correctly, things like that)
I still see telalert out there at a few customers, but most people are using SMS to email gateways or blackberry. I think if you contact them they will still sell licenses for the old version that is strictly for paging, but they don't advertise it. There are a number of web services that are open for integration that will confirm delivery, but my experience with testing them out is that they are about as reliable as the email gateways but with the email gateways you can contact the telco about fixing delivery problems (like if your email servers get flagged as a spammer) Integrating with a SIM card device / hosted provider is expensive and takes a long time for approval mainly because it's generally used for advertising and even with all the alerts remedy sends, the volume will fall far short of what those are typically used for. If you want to receive messages as well - it's a choice of either hosting a SIM card or leveraging a web service. Some providers will post the inbound messages to a web service, others convert it to an email, and others will allow you to poll a web service. On Tue, Jun 4, 2013 at 12:17 PM, Joe D'Souza <jdso...@shyle.net> wrote: > ** > > EtherPage <http://www.ppt.com/perl/itgui.pl?handler=home/index> was a > tool I used a really long time ago, that can do it. They had changed owners > once and I do not recall the entire history but it appears like they are > still around.**** > > ** ** > > Another tool that I used was TelAlert <http://www.mir3.com/telalert/>. It > used to be bundled with Remedy.**** > > ** ** > > In my experience I found EtherPage a little more easier to setup and > maintain way back then. The dynamics may have changed by now.**** > > ** ** > > Joe**** > > ** ** > > PS: I am not sure if the hyperlinks I have attached to these products are > accurate. Didn’t have the time to verify.**** > > ** ** > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Grooms, Frederick W > *Sent:* Tuesday, June 04, 2013 3:07 PM > *To:* arslist@ARSLIST.ORG > *Subject:* SMS**** > > ** ** > > Has anyone done an integration with ARS and sending/receiving SMS text > messages?**** > > **** > > Fred**** > > **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
