hi,

Recently I have completed one of such project and here is what I followed.

1) Create a new archving server with same AR/ITSM/SRM/SLM version as you 
production. This server will hold your archived data for reporting purpose.
2) Classify the forms on you production system as Foundation forms and 
Transaction forms.
3) Set up DSO between your production server and your archiving server. It 
works well its been more than 4 months the customer has not faced any issue.
4) Set up real time DSO for all the foundation and transaction forms from 
production to arhiving server.
5) Use RRR|Chive (the best tool for data transfer) to move data between 
production to archiving server.
6) Once that is done. Think about data deletion policy what we have implemented 
is that foundation data will be residing on both the server all the time and 
will be synced real time but transaction forms data will be delete for records 
older than 13 months from production.
7) Again use RRR|Chive tool to delete records from production the advantage is 
that you can generate an arx file of the data deleted using this toll. Hence 
you will always have a back of what you deleted.

This is just about it in a nutshell. If you would like to have a discussion in 
detail will surely help you. The archiving does seems to be tricky process but 
once you set the process right its not that difficult.

Thanks,
Vikrant

________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of Shafqat Ayaz [[email protected]]
Sent: Tuesday, June 18, 2013 7:08 AM
To: [email protected]
Subject: Archiving ITSM data

**
Hi All
I am looking at archiving ITSM data. Has anyone got any stratagies or can 
reccomend either some method or any apps that can be purchased.

Many thanks for your help in advance.


Shafqat Ayaz
_ARSlist: "Where the Answers Are" and have been for 20 years_

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