What speaks against upgrading the existing SRM 7.6 / ITSM 7.0.03 environment directly to 8.1?
Peter -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of David Chan Sent: Thursday, June 27, 2013 9:16 AM To: [email protected] Subject: SRM v760 migrate (import/export) to SRM v8.1 Hi All We plan on creating/moving to a net new v81 env. We currently have a mix ARS v75, ITSM v703, SRM v760 env. For SRM... the BMC manuals, it says we need to "upgrade" our current ARS v75/SRM v760 env to ARS/SRM v764 in order to migrate (export/import) into a v8.1 env. For those who have/had v763 and older SRM module, how did you migrate (import/export) your older v760 SRD/PDT/AOT/WorkOrder templates to your new v81 env? We have a base v764 and v81 env and I exported/imported a couple request from our SRM v760 --> v764 --> v81. The imported SRD(s) work in v81... but I do not know if there are any implications or hidden gotchas... doing it this way. thanks in advance Dave _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
