Hi Lisa,
1- Are indentification ids getting generated for
manual created CI in sandbox?
2- If yes, copy reconID of any of manual created
And search on BASE_Element form and check
Check how many records your getting?
3- do you have any other datasource integrated
With cmdb to populate CI?
Regards
Kiran
On Thu, 11 Jul 2013 20:24:24 +0550, arslist@ARSLIST.ORG wrote:
> Yep, doing the debug now. But if there are no errors, I'm not sure what
> it's going to show me.
>
> I'm going to check the logs in a few minutes and see what I can find.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan
> Sent: Thursday, July 11, 2013 10:28 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Reconciliation Engine and New Records
>
> **
>
> Hi again Lisa,
>
>
>
> Also, you may want to set your log level to "Debug" in the settings
>
>
>
>
>
>
>
> Ryan.
>
>
>
> From: Downing, Ryan
> Sent: Thursday, July 11, 2013 10:12 AM
> To: arslist@ARSLIST.ORG
> Subject: RE: Reconciliation Engine and New Records
>
>
>
> Hi Lisa,
>
>
>
> A couple of questions:
>
>
>
> 1. What is the ReconciliationIdentity value of the SANDBOX
> records? Is it a zero "0" (If so.....backup these records and then
> delete them and retry running the job).
>
> 2. Does a BMC.ASSET record already exist for the CI with the same
> Name value or ReconciliationIdentity
>
> 3. Have you looked at the reconciliation log files in <install
> directory>\ AtriumCore\Logs....see if there is a merge or identification
> specific issue there (this should tell you something about each of the
> records having an issue)
>
> 4. Is the delete dataset active or Inactive
>
>
>
>
>
>
>
> Regards,
>
> Ryan.
>
>
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR
> INFORMATION OPERATIONS
> Sent: Thursday, July 11, 2013 9:41 AM
> To: arslist@ARSLIST.ORG
> Subject: Reconciliation Engine and New Records
>
>
>
> **
>
> Recon Engine is running, no errors, but when adding new records to Asset
> Management, they are not moving over to the BMC.ASSET dataset, they are
> stuck in the Sandbox.
>
>
>
> I'd like to see what's happening so I believe I would turn on API and
> SQL logging. But when I turn this on for 5 or 10 minutes, there's about
> 20,000 lines to wade through.
>
>
>
> What am I looking for? A simple SQL statement that's changing the
> DatasetID field on the Base Element form from BMC.ASSET.SANDBOX to
> BMC.ASSET? (I can get the Base Element form id from AR Schema form and
> search on that).
>
>
>
> Checked Reconciliation Job Events table and everything looks good (no
> errors). The only thing I can see that's sort of weird is that in
> Identification is modifies 198 records, but no merges (0) and no deletes
> (0).
>
>
>
> Lisa Kemes
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
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