Oh, and BTW, the 'Internal Error'...I have seen that before in previous
versions of the system, and it was typically related to lack of space on
the app server hard drive for 'temp' files...so you might check that too :)


On Fri, Jul 12, 2013 at 2:34 PM, Joel Sender <[email protected]> wrote:

> **
>
> ** **
>
> ARSListers,****
>
> I’m wondering if anyone else has seen this:****
>
> ** **
>
> Clean install of ARS 8.1 on Windows Server and MS/SQL on separate machine.
> ****
>
> Using custom applications only, imported a display-only form with an
> ‘Applications List’ field.****
>
> It worked at first, but then gave an internal error. No messages in the
> ARS logs****
>
> While waiting for a solution from BMC Support, I created a view with
> Buttons & Active Links to replace the AppList.  ****
>
> Buttons were working fine, so I ended my day with a definition export and
> a reboot of the ARS server.****
>
> Next morning the form was ‘not found’.****
>
> In dev studio, the form was on the list, but opening it gave a “ form not
> found on server” message; then it wasn’t on the list.****
>
> Attempted to import the definition, with ‘overwrite’, but generated an
> error that the form was violating a unique index.****
>
> I found a read-only entry in the AR System Metadata form, but the
> ‘overwrite’ option didn’t help the import.****
>
> I edited the form name in the definition file, tried to import, and got
> the same ‘unique index violation’ error. ****
>
> Now the AR Server won’t accept any imported forms, including UN-edited
> definition files.****
>
> ** **
>
> And a second AR Server (dev) is showing the same symptoms.****
>
> ** **
>
> BMC Support has the definitions and logs, however, they said that they
> have seen this before.  ****
>
> So … anyone solved this already?****
>
> ** **
>
> *Joel***
>
> Joel Sender    [email protected]    310.829.5552****
>
> ****
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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