Thomas,
Here are all the places that I know of that I had to change it on our 7.6 system HPD:Incident_Create -> 'z1D_Activity_Type'(301398600) HPD:Help Desk -> 'z1D_Activity_Type'(301398600) HPD:Help Desk Dialogs -> 'z1D_Activity_Type'(301398600) HPD:WorkLog -> 'Work Log Type'(1000000170) The fields are there, if you don't see them in a view you can temporarily add it to a view, add the menu entry, then remove it from the view. (It's a little silly that this wasn't data driven and you have to touch so many places to add a menu entry.) Ken. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Thursday, July 25, 2013 9:17 AM To: [email protected] Subject: Re: Add a new Work Info Type to Incident It's z1d_activity_type What version are you on? Sent from my iPhone On Jul 25, 2013, at 9:12 AM, Thomas <[email protected]<mailto:[email protected]>> wrote: > Tauf, > > Thanks, however I cannot find a field named z1d_activity in our HPD:Help Desk > form in none of the views. > > br > thomas > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" ****************************************************************************** This email and any files transmitted with it are confidential and intended solely for the addressee. If you have received this email in error please notify the system manager. Subject to local law, communications (including traffic data) with Hubbell may be monitored by our systems [or a third party's systems on our behalf] for the purposes of security and the assessment of internal compliance with Hubbell policies. This footnote also confirms that this email message has been swept for the presence of computer viruses. www.Hubbell.com - Hubbell Incorporated _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

