Thomas,


Here are all the places that I know of that I had to change it on our 7.6 system



HPD:Incident_Create     ->    'z1D_Activity_Type'(301398600)

HPD:Help Desk           ->    'z1D_Activity_Type'(301398600)

HPD:Help Desk Dialogs   ->    'z1D_Activity_Type'(301398600)

HPD:WorkLog             ->    'Work Log Type'(1000000170)



The fields are there, if you don't see them in a view you can temporarily add 
it to a view, add the menu entry, then remove it from the view.



(It's a little silly that this wasn't data driven and you have to touch so many 
places to add a menu entry.)



Ken.



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Tauf Chowdhury
Sent: Thursday, July 25, 2013 9:17 AM
To: [email protected]
Subject: Re: Add a new Work Info Type to Incident



It's z1d_activity_type

What version are you on?



Sent from my iPhone



On Jul 25, 2013, at 9:12 AM, Thomas 
<[email protected]<mailto:[email protected]>> wrote:



> Tauf,

>

> Thanks, however I cannot find a field named z1d_activity in our HPD:Help Desk 
> form in none of the views.

>

> br

> thomas

>

> ______________________________________________________________________

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