Hi Lisa, It's a product defect of Mid-Tier v8.1. Defect # is SW00453422.
Please reach out to BMC Support to get the hotfix for the same. Thanks, Abhijit On 31 July 2013 19:15, Lisa Singh <[email protected]> wrote: > Has anyone else seen this? > > The customer field in the HPD:Help Desk form by default has auto > complete set Leading after 3 keystroke - same with the Site field in > CTM:Location Details. But after the 7.6.04 > 8.1 upgrade it's now > attempting to auto complete after 1 character, which of course brings > up a warning about exceeding the query limits on anything other than X > and Z. Every 5 or 6 site auto completes fails to retrieve anything at > all at the other extreme. > > Anybody experience that? Is 1 the default value? Normally I'd just > attempt to "reset" it by saving an new auto complete value then going > back to 3, but as we're in UAT of the new version, and I work for a > big giant bureaucracy The Managers have decided only BMC Support can > fix it, but they're a bit flummoxed as well. > > Just curious if anyone else has seen this. > > Kind Regards, > > Lisa > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
