Lisa, As long as you have a support ID and access to the BMC Support website, you can find the Product Defects (SW#) in the Issue and Defect Management section of the Support site. The section is called Product Defects.
Mac Rhoades / Sr Programmer/Analyst-Specialized Systems / IT Service Management 2205 Northmont Pkwy. MS 352-100, Duluth, GA, 30096 USA Phone: 678-252-4364 / VPN: 252-4364 / Mobile: 770-365-2149 [email protected] www.rockwellcollins.com From: "Kemes, Lisa A DLA CTR INFORMATION OPERATIONS" <[email protected]> To: [email protected] Date: 08/02/2013 10:32 AM Subject: Where can I Find "SWXXXXXX" Docs? Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ** I?m looking at the knowledge base on the Support Section of the BMC Website, and I found something similar to my problem and it refers to ?a bug covered in SW00275135.? I did a search on SW00275135 in the knowledge base to get more info about this bug (and is it going to be fixed in a later version?) and all I get is the original article that references the SW number. Does anyone know if where these are? Or are they not viewable to us? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 Cell Phone: (717) 602-9460 [email protected] _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
