We have had some management shifts here and now Manager 1 is the manager of group A and Manager 2 is the manager of group B.
When the analysts create a CRQ, Manager 1 is showing up instead of Manager 2. Where all do I need to manually change the Manager name/Info. I have changed the Application CI, the Service CI, the employee profiles, where else is it??? There needs to be a wizard for this! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
