I have never seen this issue on 7.5, 7.6.04, 8.0 or 8.1.  We use it on all
of our servers.  Might just be a fluke where one/some of the records got
out of whack?

On Mon, Aug 12, 2013 at 10:24 AM, Gordon Frank <[email protected]> wrote:

> **
>
> Thanks for the help everyone,
>
>
>
> The problem was the "Record Object Relationships" parameter. This is a
> development\test server and I had turned this parameter on to trace
> workflow on another object. The relationships worked great but it
> apparently takes some load on the system and causes the "unique index"
> error I got when saving the Active Link.
>
>
>
> Once I turned off  "Record Object Relationships" I was able to save again.
> I had Development Cache Mode turned on as well. I will probably open a BMC
> Tech Support ticket on this just to see what they say.
>
>
>
> Does anyone know if this has been fixed in 8.1? We are at 7.6.4 and will
> soon migrate to 8.1.
>
>
>
> I can live with doing "Record Object Relationships" on demand and restart
> the server, but it is ackward.
>
>
>
> Thanks again and if I hear anything else, I'll let you know
>
>
>
> Gordon Frank
>
> ------------------------------
>
> *From: *"Frederick W Grooms" <[email protected]>
> *To: *[email protected]
> *Sent: *Friday, August 9, 2013 5:58:27 PM
>
> *Subject: *Re: The value(s) for this entry violate a unique index that
> has been defined for this form, 382 when saving an Active Link
> (UNCLASSIFIED)
>
> **
>
>  If you have “mucked” about in the object relationships at the database
> you need to bounce your system
>
>
>
> For some reason BMC chose not to use the same logic as next entry id for a
> form and instead reads the last relationship ID at startup.  The server
> then uses an internal counter to increment the entry ID for the
> relationships.  I suspect they do the same for the other meta data.
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Longwing, Lj
> *Sent:* Friday, August 09, 2013 4:19 PM
> *To:* [email protected]
> *Subject:* Re: The value(s) for this entry violate a unique index that
> has been defined for this form, 382 when saving an Active Link
> (UNCLASSIFIED)
>
>
>
> **
>
> were you saving a Form or an Active Link?...I still recommend turning on
> SQL logging to figure out what form has the unique index it's complaining
> about.  I have personally come across this when saving a form, on the
> unique index on schema_index on overlaid forms..
>
>
>
> On Fri, Aug 9, 2013 at 3:16 PM, gjjmss wrote:
>
> **
>
> We got this just renaming a button
>
>
>
> Gordon
>
>
>
> Sent from my Verizon Wireless 4G LTE Smartphone.
>
>
>
> ------ Original message ------
>
> If you don't see that active link name in the list of active links, there 
> could be a cache problem.  I've had similar things happen where I had to 
> remove the cache in the Dev Studio workspace and then log back into the 
> server and bring the list back up.
>
>
>
> ----- Original Message -----
>
> From: "Rick Cook"
>
>
>
> To: [email protected]
>
> Sent: Friday, August 9, 2013 3:30:08 PM
>
> Subject: Re: The value(s) for this entry violate a unique index that has been 
> defined for this form, 382 when saving an Active Link (UNCLASSIFIED)
>
>
>
> **
>
> Like LJ said, it's not Java.  There is, in the metadata, an Active Link with 
> the same name as the one you're saving.  I did think about the possibility 
> that an action in the Active Link might cause that error, but I don't think 
> so.  Only adding a Unique attribute to an index would give you that if it 
> were anything but a duplicate AL name.
>
>
>
> Rick
>
>
>
>
>
>
>
>
>
> On Fri, Aug 9, 2013 at 12:23 PM, Gordon Frank < [email protected] > wrote:
>
>
>
>
>
> **
>
>
>
>
>
> Sorry, I forgot to change the subject line on the original
>
>
>
> -----Original Message-----
>
> From: [email protected] [mailto: [email protected] ]
>
> Sent: Friday, August 09, 2013 3:18 PM
>
> To: [email protected]
>
> Cc: Frank, Gordon M CTR (US)
>
> Subject: Re: SLM 7.6.04 Service Target Milestones not appearing on Incident
>
>
>
> Has anybody seen this:
>
>
>
>
>
>
>
> The value(s) for this entry violate a unique index that has been defined for
>
> this form,  382,
>
>
>
>
>
>
>
> When trying to save an Active Link within Developer Studio 7.6.4?
>
>
>
>
>
>
>
> I get a feeling its a Java issue.
>
>
>
>
>
>
>
> If you know the correction, I would appreciate the feedback.
>
>
>
>
>
>
>
> Thanks
>
>
>
>
>
>
>
> Gordon Frank
>
>
>
>
>
> Classification: UNCLASSIFIED
>
> Caveats: NONE
>
>
>
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to