Ryan,

 

Thanks that helps.

 

hbr

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan
Sent: Wednesday, August 14, 2013 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: Archiving question

 

** 

Hi Howard,

 

Please refer to the following link:

 

https://docs.bmc.com/docs/display/public/ars8000/Characteristics+of+archive+
forms

 

 

.         When the BMC Remedy AR System creates a new archive form, the
following two fields are included on the form: 

.         Original Request ID (ID 450)

.         Original Create Date (ID 451)
These fields contain the Request ID and Create Date from the main form.
These fields are not placed in the view. To add them, open the archive form
in BMC Remedy Developer Studio, and choose Form > Add/Remove Fields On View.
Then, move the fields to the Fields in View table.
You can use the Create Date of the archive form as the archive date. The
remaining core fields on the archive form contain the same values as the
main form.

.         Data fields, attachment pools, and panel holder cannot be modified
or added to an archive form. All other field types, such as trim or table,
can be added or modified.

.         The data fields in the main and archive form have identical field
limits. The permissions on archive forms are always read access.

Hope this helps,

 

Regards,

Ryan.

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Wednesday, August 14, 2013 11:50 AM
To: arslist@ARSLIST.ORG
Subject: Archiving question

 

** 

Good morning, afternoon and evening all,

 

We are looking into some issues with data that was archived and need to
verify some info.

 

So I need to ask, if you enable archiving on a form, and it moved the record
to the new archived form what is the create date of the record?

 

Would it be the date the record was created in the original form or when it
was created in the new archive form?

 

Thanks,

 

Howard

_ARSlist: "Where the Answers Are" and have been for 20 years_

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