LJ hit the nail on the head with this one. Once we cleared out the temp folder, the install ran correctly. When I suggested that maybe they should delete those files as part of the install (before or after), support said that the temp files should be cleared when the server reboots. For us, that doesn't appear to be the case (looked at other servers that had an installation a long time ago, and we have weekly reboots).
As far as the Dev Studio install on my PC, we couldn't figure that one out and ended up just doing a file-replace. Thanks everyone for the suggestions and guidance. Thad On Wed, Aug 14, 2013 at 1:22 PM, Carl Wilson <carlbwil...@gmail.com> wrote: > ** > > Hi,**** > > I have encountered a similar issue with patching and having the 7.6.04 > User Tool installed on the server you are patching, the User Tool updated > the XML and the patch files would not run for 8.0 due to the 7.6.04 > reference being present in the same XML - so seems like this issue is > somewhat still present.**** > > ** ** > ------------------------------ > > **** > > Kind Regards,**** > > **** > > *Carl Wilson***** > > **** > > http://www.missingpiecessoftware.com/**** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj > *Sent:* 14 August 2013 17:57 > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Has anyone installed 8.1.00.001 yet (8.1 patch 1)?**** > > ** ** > > ** **** > > Thad,**** > > After an extensive call with support (still ongoing in one environment), > it picks the installed components automatically out of any xml files it > encounters...but the problem is that it may pick the 'wrong' file....so, my > recommendation for you would be to find all of the > *InstalledConfiguration.xml files and rename those that you don't want the > patch installer touching...and go through the ones you leave in place and > make sure that everything is working 'as designed' in that file before > trying the install again.**** > > ** ** > > On Wed, Aug 14, 2013 at 10:50 AM, Thad Esser <thad.es...@gmail.com> wrote: > **** > > ** **** > > Laurent,**** > > ** ** > > When I run the installer on the server, there is maybe 4 screens to click > "Next" through (welcome, agree to terms, etc) but none that let me select > any options. Which doesn't bother me so much as I know BMC is trying to > make their installs less needy, but then on the installation review screen, > the only thing that it says its going to install is Developer Studio. > There is no on-screen acknowledgement that any AR Server components will > be installed. On the advisement of support, I went ahead and clicked > install with the hopes that the server stuff would be installed anyway. > The installer reports success and I now have Dev studio on my server > (wasn't the goal), but no indication that the AR server itself is at patch > 1 (looked at server configuration, share:application properties, and the > "installed configuration" in the maintenance tool).**** > > ** ** > > To add to the oddness, when I run the installer on my PC with the intent > of bringing Dev Studio up to patch 1, I get an error "No features are > selected to install". Of course, it never gave me a window to select any > options.**** > > ** ** > > Anyway, it sounds like there is an issue with my environment, as you guys > aren't having the same issues.**** > > ** ** > > Thanks for helping me check.**** > > Thad**** > > ** ** > > On Wed, Aug 14, 2013 at 12:26 AM, laurent matheo <lm...@me.com> wrote:**** > > ** **** > > Hi, > > Went ok for me this morning. I didn't need to launch the installer as > administrator (though for 8.0 patch xxx I had to, but it was a different > environment). > > What kind of error do you have?**** > > > On 14 Aug, 2013,at 03:04 AM, Thad Esser <thad.es...@gmail.com> wrote:**** > > ****** > > Hi,**** > > ** ** > > Can someone let me know if you have successfully downloaded and installed > ARS 8.1 patch 1 for a Windows environment? The file I'm getting out of the > EPD doesn't appear to have everything, and the installer is misbehaving > when I try to install what is in the file. I have an open support ticket > with BMC, but there isn't much headway being made so I'm hoping to at least > level-set that the EPD file is good (or not).**** > > ** ** > > Thanks,**** > > Thad**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
