Lisa, Are you in a server group? If so, are you turning on Esc logging on the node that is currently running escalations?
On Thu, Aug 22, 2013 at 7:27 AM, Kemes, Lisa A DLA CTR INFORMATION OPERATIONS <lisa.kemes....@dla.mil> wrote: > ** > > Hello ARSListers!**** > > ** ** > > When I turn on the escalation log files in the Administration Console (I > tested it in the file and form format). The only thing that gets logged > are that I turned it on or turned it off. I tested my filter log and I get > all the information I need, but the escalation log doesn’t log anything. > Isn’t that weird? **** > > ** ** > > Is there anywhere I need to check to see why this is not logging my > escalation actions?**** > > ** ** > > ARS 7.6.04 SP2**** > > ** ** > > Lisa Kemes**** > > Remedy Consultant**** > > Dev Technology Group**** > > DLA Office: (717) 770-6437**** > > Cell Phone: (717) 602-9460**** > > lisa.ke...@devtechnology.com**** > > ** ** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"